Episode #138: Is Your Communication Style Helping You Or Hurting You?

No matter your career path, being an effective communicator is an essential skill in any professional setting. Yet, most of us haven’t received any formal education in this area, despite our many years of training. To make matters worse, when poor or disruptive communication occurs in the healthcare setting, it can lead to disciplinary action for physicians. And communicating too passively (or not at all) can be problematic if important issues go unaddressed. Enter Dr. Ryan Bayley, emergency physician and coach who specializes in physician communication. Dr. Bayley will discuss the ABCs of effective communication (literally!) and offer practical tips for improving your communication style.

In this episode we’re talking about:

Why disruptive and passive communication styles are more similar than you think
How communication expectations in healthcare have changed in recent years
The discomfort with emotion that underlies communication problems
How your personality type and communication style relate to each other
The exercise Ryan uses with his clients to unpack their communication obstacles
Steps you can take to communicate more effectively and achieve better outcomes
Dr. Bayley’s new book on improving communication, boundaries, and behavior

Links for this episode:

Dr. Ryan Bayley’s Website

Physician Non Grata: A Survival Guide For Clinicians Around Poor Communication, Boundary Issues and, Disruptive Behavior, by Ryan Bayley MD

Crucial Conversations – Tools For Talking When Stakes Are High

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