Get Your Interview Ducks In A Row

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Photo by John Morgan

Photo by John Morgan

My very first medical school interview was a doozie.  I was caught totally off guard.  The first thing the physician interviewer said to me was, “If you weren’t a Texas resident, we wouldn’t even be interviewing you.”

“Wow.”  I thought.  “What side of the bed did you get up on?”  Being rather stunned, I didn’t know how to respond.  I wish I could say I had a smart comeback.  However, I think I just sat there and looked surprised.

My academic record, I had assumed (wrongly?), made me a good candidate for medical school.  And this wasn’t Harvard.

Things got worse.

He asked me about my hobbies.

I told him I had always loved bicycling, that I used my bike for transportation, and was planning a 2,400 mile bike tour that summer.

He then proceeded to tell me about how his wife was hit by an 18-wheeler when she was riding a bicycle and died of head injuries.

Again. I didn’t really know what to say.

Later, I found out from my friend who attended this medical school that the physician’s wife of 20 plus years was alive and well.

There had been no bike accident.

Then I received a letter of recruitment from the school.

I threw it in the trash.

Why this interviewer did what he did, I will never know.  Perhaps he was testing how well I could keep my composure.  Maybe he didn’t like “Yankees.”   Maybe he just didn’t like me.  The interview felt terrible to me – how I actually came across I’m not sure about.  Fortunately the next two interviews that day were fine, and I ended up at my first choice school, so it all worked out.

My take-away pearls from this experience are:

  • Try to stay outwardly calm even if you feel thrown by a question.  Take a deep breath to compose yourself.
  • Even if you think the interview is going badly, you could be doing fine.
  • If you have a negative impression of the environment based on how you are treated, this is good information to consider.
  • A bad interview can always be used as a valuable learning experience.

Here are a few real-life examples of things NOT to do that were done by interviewees, according to CareerBuilder.com’s annual surveys from 2008 and 2013.

  • Interviewee emptied the employer’s candy dish into her pocket. 
  • Candidate said he didn’t like to get up early and didn’t like to read.  
  • Candidate answered cell phone and asked the interviewer to leave her own office because it was a “private” conversation.
  • The applicant smelled his armpits on the way to the interview room. 
  • During a phone interview the candidate flushed the toilet while talking to the hiring manager. 
  • Applicant told the interviewer he wouldn’t be able to stay with the job long because he thought he might get an inheritance if his uncle died, and his uncle wasn’t  “looking too good.”

While these interview gaffes are hard to believe, the reality is that when we’re nervous and ill-prepared, we may say and do things we wouldn’t ordinarily.  Since it takes time to plan well for an interview, from assembling the proper attire to researching the company and interviewers, it’s advantageous to plan ahead and get your interview ducks in a row.

At the 2013 HIMSS conference, I had the pleasure of meeting Bonnie Segal, a healthcare IT recruiter at Witt/Kieffer.  Ms. Segal is very familiar with physician candidates seeking non-clinical positions.  Last year she spoke at the SEAK Non-Clinical Career Conference for physicians, sharing sage advice on getting hired. In a recent blog on interviewing, Ms. Segal offered the following recommendations:

  • Research the company and executives thoroughly prior to your meeting. 
  • If local, drive by and even take a tour of the campus and buildings. If you’re coming from a distance, arrive early to get the lay of the land. 
  • First impressions still mean a lot.  Invest in an expensive formal business suit, preferably black, gray or navy – and being well-groomed is always important. 
  • Practice your answers to key questions in front of a mirror; keep your answers to less than two minutes. 
  • Bring only extra copies of your resumes to the interview, not presentations, strategic plans, etc. unless asked by the hiring manager. 
  • Bring a leather briefcase or portfolio and turn off and store your cell phone or tablet.

Even if you don’t have an interview on the horizon, you can prepare in advance by working through some of the commonly asked questions.  This groundwork will increase your confidence and likelihood of success when the important time comes.

Some typical interview questions:

1. Tell me about yourself.

2. Why should we hire you?

3. What salary are you expecting for this position?

4. Why do you want to leave your current job?

5. What would your current/previous boss say about you?

6. What do you know about our company?

7. What are your strengths? Your weaknesses?

8. Where do you see yourself in 5 years?

9. What kind of newspapers and magazines do you read?

10. What questions do you have?

You can see a list of 100 potential interview questions on monster.com

Once you have an interview scheduled, if you have practiced answering the standard questions, you can focus on researching the company and key individuals, as well as anticipating more specific questions.  Know the job description inside and out.  Be ready to demonstrate with short vignettes from your experience how you are the best candidate for the position.

At the end of the day, it doesn’t matter how many awards you have won, how many papers you published, or how fast you can remove a gall bladder, the company wants to know three things about you:

1. Are you going to be able to do the job well?

2. Are you going to fit into the culture?

3. Can they afford you?

Good luck to all of you who are out there looking for something new.  Yes, it takes a lot of time and persistence, but don’t give up.  There is something out there just right for you.

 

 

 

 

 

 

 

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"Heather’s approach was great! She would listen to me and helped me appreciate who I am."

I remember when she said ‘do your resume before our next meeting’, I was about to push back but she gently nudged me along and I’m glad I did exactly what she wanted me to do. We also did interview prep via Zoom and I was offered a great job in UM. She has continued to follow up even after I was offered this job, helping me with pointers about negotiating. I will totally recommend the Doctors Crossing and Heather to anyone feeling stuck like me and looking for a great coach! Thank you Heather!

- Modupe Oladeinde, MD

Family Medicine
Tim O

The coaching I have had with you has been life changing."

You helped me find the courage to seek out leadership positions and become a medical director as well as a physician advisor. I am grateful we crossed paths and am a different person because of it. You have inspired me to "believe" in spite of my inner skeptic. I consider you one of my most important mentors and am proud to also call you a friend. This says a lot given the apprehension I felt when I took a chance with our first coaching session. Even though I have already made a successful transition, I still value your ongoing mentorship and can enthusiastically attest that the value of your services is tremendous!

- Tim Owolabi, MD

Family Medicine
Lynette Charity

“I was at a crossroads in my medical career. I asked myself, "Do I stay or do I go?" 

I met Heather at the SEAK conference. She and I revisited this question.  Did I want to quit being medicine completely? She helped me to identify my needs, wants, and my vision for my FUTURE, not just in medicine, but in life!!!

She was able to listen to my "ramblings" about becoming a stand-up comic, lounge singer and voice-over actor and translate them into action steps.  I chose to become a composite of all of these. Now I am a more confident, healthier, happier person. I credit this in its entirety to the tutelage I have received and continue to receive from Heather.  She cares. She listens. She was there for ME.  She will be there for YOU!

- Lynette Charity, MD

Anesthesiologist
Gail Miller

“I am forever grateful to Heather for helping me to recognize, I am more than just my M.D." 

Heather helped me understand that I am more than just a doctor and that my experiences in clinical medicine are valuable in so many arenas.  As a result I realized that there are other ways to use my background, still be able to help people and continue to challenge myself and grow.  To that end I discovered coaching - specifically health coaching.  I am on my journey becoming a health coach and truly loving it!

- Gail Miller, MD

OB/Gyn physician
Steve

“Thank you, Heather, for helping me transform my career, my faith and my life."

What started out as an initial thirty-minute consultation call turned into an amazing four-year journey that transformed my life, personally, spiritually and professionally. 

Heather helped me to discover my passions...by doing so, I discovered I still had a calling for medicine but it now came from a place of truth...

Today...my wife and I are opening our first concierge medicine clinic in a community we love. I’m actually excited to have the opportunity to practice medicine the way I believe it’s meant to be, with a focus on the doctor-patient relationship and an emphasis on faith. I know if I had not reached out to Dr. Fork, my life would not be where it is at today.

- Steve Lapke, MD

Papillion, NE
Sue Zimmermann

“Heather gave me the confidence to create a new livelihood by following my heart."

She is incredibly knowledgeable about the range of careers available to physicians and provided me with advice and connections which I would not have found on my own.  From the start she encouraged me to step out of my comfort zone and try different things.  I was laid off unexpectedly in early 2017, and Heather gave me the confidence to create a new livelihood by following my heart and making decisions based on trust, not fear.  Now I am enjoying working part-time in a clinical setting in addition to teaching and writing.

- Sue Zimmermann, MD

Orthopedic Surgeon
Devki Patel

After months of struggling to find a non-clinical career that matched my values and passion, I stumbled upon Heather's website which truly changed my life."

Heather's insightful and personalized approach to career coaching made me think outside the box since she took the time to evaluate my personality, values, interests, and preferred lifestyle.

Through her encouragement, practical advice, and professional connections, I was able to find a non-clinical position at a state Medicaid agency that aligned with my passion for population health and serving low-income communities. In addition to her coaching sessions, Heather has built a community of like-minded physicians through her blog, and I feel honored to recommend her to friends and colleagues who seek to make positive changes in their professional and personal lives.

- Devki Patel, MD

Pathologist
Jay Macregor

Working with Heather ultimately helped me leave my job in corporate healthcare and find a path that was much more fulfilling."

My career was going reasonably well but I couldn’t shake this nagging feeling I could do better; or at least find a better long-term career fit.  

I was able to find a surgery job that better aligned with my goals and professional interests.  Additionally, Heather helped me start a consulting business which has allowed me to pursue a true passion: helping medical students, residents, and attendings surgeons navigate the challenges of high-stakes standardized exams.    

If you are reading this as a “Type A” surgeon who doesn’t think coaching is for you, I would encourage you to give Heather a shot.  I’m very glad I did!

- Jay MacGregor, MD

Colorectal Surgeon
LI

“I gained the confidence in myself to develop an action plan that blended the best parts of my experiences and interests into a cohesive career." 

Through our work, I learned to trust myself to make good decisions for my own future – something I hadn’t realized I was struggling with because as an emergency physician, I make life-changing decisions with patients every day. 

By feeding my creativity and interests in other realms of my professional life, I’ve found renewed compassion for my patients and myself, making every shift an opportunity to actually care for people. Thank you Heather. I really couldn’t have made these changes without your help!

- Liz McMurtry, DO

Emergency Medicine Physician
Amie

The simple truth is - Heather Fork totally helped me change my life."

I never would have had the courage to make the changes I’ve made without her unwavering support, wealth of knowledge and commitment. 

When I first started working with Heather, I was downtrodden...I’d been practicing medicine for 20+ years and yet had never quite found my place.  During the first year I worked with Heather, I left the practice I’d been working at, and recreated an entirely new professional purpose.

I’m now an executive and leadership coach, a university professor, and a Brené Brown Daring Way facilitator, and I have never looked back.  I love what I am doing more than at any other time in my professional life and I credit Heather with seeing in me what I was never able to see in myself, until now.

Don’t hesitate, don’t doubt yourself, schedule your time with Heather as soon as possible- she can help you reconnect to your purpose and reinvent your life.

- Amie Langbein, DO

Family Physician
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"After 30 years in academic medicine, I wanted a career change but had no idea where to start. Medicine was all I knew."

I signed up for coaching with Heather and it transformed my life. She helped me get clear on what I wanted my life to look like. We reviewed my skills, values, and strengths. She instilled hope in me that change IS possible after 50 years! 

The outcome is that I have created a life I love! I practice endocrinology part-time and own a life coaching business! Coaching with Heather is one of the best investments I have made in my life. 

- Karen Barnard, MBBCh, MPH

Endocrinologist and Life Coach
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"Heather was my source of hope during a time when I felt stuck and confused. She gave me the permission and confidence to reach higher than I believed I could."

After graduating from residency and starting a family, I lost sight of why I became a physician. I struggled to convince myself to stay in a career that was clearly the wrong fit for me and my family. My anxiety about work was at an all-time high when I reached out to Heather. She provided something that my mentors, friends, and family could not – rather than just offering career advice, she changed the way I think about my life so that I could understand how my career would fit into it. I realized I wasn’t ready to give up on medicine and eventually found a job in academic medicine. I finally feel that excitement for medicine that I used to feel when I was in training. More importantly, I feel like I can be the role model to my young daughter who may one day also face similar challenges between career and family. Thank you, Heather, for all your kindness, support, and skillful coaching! The experience was life-changing!

- Yuri Shindo, MD

Internal Medicine Physician
Camille Gardner-Beasley

"As a Physician, your personal and even professional needs are often overlooked. I learned how to prioritize my career goals by working with Dr. Heather Fork."

She taught me how to put into practice what I knew in theory, that taking care of myself was a priority. I learned to give myself permission to make the career choices that would give me the work-life balance I desperately craved and needed. The process of confronting fears and insecurities was a bit scary, but well worth it in the end. I am now a happier version of myself with a non-clinical job that I truly enjoy!

- Camille Gardner-Beasley, MD

Family Medicine
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"After 10 years in outpatient family medicine I felt stuck and knew I needed a change but I didn’t know where to begin. Thankfully I found Heather and she guided me every step of the way."

She helped me carefully assess my interests, strengths and passions while also providing me with constructive changes to implement in my job search and resume. With Heather’s help, I just landed a fully remote UM position and I am also exploring coaching as well. Now I feel like the possibilities are endless and I’m excited for this next chapter in the nonclinical world! Thank you Heather for changing my life for the better.

- Ana Jacobellis, DO

Abbey

"I'm truly thankful to have had the opportunity to be coached by Heather, she is not only a resourceful mentor but a wise and supportive friend. I'm honored to recommend Heather to all my friends and colleagues."

I had been a practicing Internist for 20 years when I reached a point when I needed to make a serious change in my career path. While I enjoyed seeing patients, I was not satisfied with my life-work balance. My job was taking me away from my family and left me little time and energy to do other things that are important and meaningful to me. I came across Dr. Fork's podcast; The Doctor's Crossing Carpe Diem Podcast, it is such an informative and enjoyable podcast for any physician who wants to do more with their career and life in general. Then I had the pleasure to get career coaching from Heather, it was truly an amazing experience. Heather has broad knowledge of all the different career paths that are available for physicians, she is so insightful and very easy to talk to. She helped me clarify my goals, examine my own mindset and definition of success. Together we developed a clear plan and actionable steps to reach these goals. I eventually made a career transition to a remote non-clinical position that allows me to do meaningful work which aligns with my personal and professional goals and priorities. 

- Abbey Awad, MD

Internal Medicine
Maria

"There have been a handful of people who have come into my life and changed it, and Heather is one of those people."

From the very first interaction with Heather, it became abundantly clear that she possessed a systematic approach and a methodology firmly rooted in my focusing on my goals and aspirations. Heather's coaching sessions helped me dismantle limiting beliefs and unearth the capable woman, mother, and physician within me. Under Heather's guidance, I began to dream again. I rediscovered my passion for writing, found the courage to share my stories, and even launched my own coaching practice. Today, I specialize in helping others conquer imposter syndrome and overcome burnout, empowering them to lead meaningful and fulfilling lives. Working with Heather fundamentally shifted my perspective and allowed me to show up authentically in every facet of my life, resulting in a profound sense of fulfillment.

I am deeply grateful that I can continue my work in the emergency department and serve my community as a physician as well as a coach. Working with Heather was a transformative gift that enabled me to rediscover my true self, find clarity in my life's purpose, and unlock my full potential. Through her guidance, I not only reignited the powerful, confident, and bold version of myself I had lost sight of but also realized the boundless possibilities that lay ahead.

- Maria Dominguez 

Emergency physician and coach
1

"I'm so glad that I worked with Heather last year."

Making a career shift can be a lonely time, and Heather was there every step of the way with encouraging words. She helped me gain a better understanding of the breadth of careers available to physicians, as well as giving me the tools to make that leap possible. My life is better than I ever thought possible. I'm happier, healthier and doing work that I love. My only regret is that I didn't do this sooner. 

 
 

Caitlin M.

Reshma

"Heather provided invaluable insight during our one-time consultation."

She quickly helped me recognize an area where I was limiting myself and encouraged me to explore new possibilities. Her sound and supportive guidance empowered me to take the next steps in launching my parent coaching services. I’m grateful for her support and highly recommend her expertise! 

 
 

Reshma Shah MD, MPH

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"Heather taught me that 'the truth will set you free'."

I sought Heather’s guidance after practicing outpatient internal medicine for many years, as it was getting difficult to balance my role as a clinician while meeting my needs and those of my family. After our first consultation, I felt like I was seen and heard for the first time in my career. Working with Heather helped me identify my strengths, weaknesses, fears, and goals, and ultimately guided me to a non-clinical role that better aligned with my needs and aspirations. I am deeply indebted to Heather for the impact she has had on my personal and professional development. She is one of the most influential people in my life and I continue to seek her guidance years after our initial encounter. She once said that “we are happiest and most successful when we are using our skills and abilities at their highest level.” Heather will help you discover your truth. Thank you for your incredible work and friendship!

 
 

Megan Leivant, MD

Internal Medicine